Refund policy

Returns

At this time, we are honoring returns on a case by case basis. We offer a 30-day guarantee on all of our products. Please email info@dvelemental.com within the allotted window to be eligible for a return. 

Damages 
If any product has been lost, stolen or damaged in transit or if you have received the wrong item, please reach out to info@dvelemental.com.

Exceptions / Non-Returnable Items 
Gift cards are final sale and are non-refundable.